Enara Cosmetics Refund Policy

Effective Date: 11 March 2024

  1. Return Time Frame

Customers may initiate a return within 14 days of the original purchase date.

  1. Eligibility

Products must be unused, in their original packaging, with the seal unopened and intact, and in the same condition as received.

Some items, such as [list specific items or categories], are not eligible for return.

If you receive a damaged or defective item, please contact our customer service team for product assistance.

  1. Proof of Purchase

A valid proof of purchase, such as the original receipt or order confirmation, is required for all returns.

  1. Refund Method

Refunds will be issued in the original form of payment.

  • Store credit may be offered as an alternative.
  1. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a damaged or defective product.

Instructions for returning items can be found by contacting customerservice@enaracosmetics.com.

  1. Condition of Returned Items

Items must be returned in their original condition. Damaged or used items may not be eligible for a refund.

  1. Exchanges

Exchanges are allowed for items of equal or lesser value. The customer is responsible for any price differences.

  1. Contact Information

For any return-related inquiries, please contact our customer service at customerservice@enaracosmetics.com.

  1. Policy Changes

We reserve the right to update or modify this return policy at any time. Customers will be notified of any changes through our website.

  1. Legal Compliance

This return policy complies with all relevant local and national consumer protection laws.

Thank you for choosing Enara Cosmetics. If you have any questions related to our Refund Policy please contact us at info@enaracosmetics.com.